Shipping policy

Order Cancellation: Once an order is placed, our team begins processing it right away, so we're unable to make changes or cancellations at that stage. If you're not satisfied once your order arrives, simply contact our support team to start a return, and we'll process your refund promptly.

Lost/Missing Packages: Please double-check your shipping details at checkout, as we're unable to redirect packages once shipped. Rest assured, if an error occurs on our end, we'll fix it at no extra cost to you.

Customs: Customs fees, if applicable, are determined by your country's import regulations and are not included in your order total. By completing your purchase, you acknowledge that such fees may apply upon delivery.

Shipping Time: Shipping time varies by location. Estimated delivery times are listed below:

Location	Estimated Shipping Time
United States	7-12 Business days
Canada, Europe	7-15 Business days
Australia, New Zealand	15-25 Business days
Central & South America	7-15 Business days
Asia	7-15 Business days
Africa	7-15 Business days

 

*Maximum delivery time: 20 business days.

*Processing time: 2-3 business days. 

*Shipping times exclude customs clearance delays.

Tracking Information: Once your order ships, you'll receive a tracking number via email so you can follow its journey. In rare cases, tracking details may take a little longer to appear.

No Tracking Information: Tracking numbers can take 2–5 business days to update after your order ships — this is normal and doesn't mean there's an issue. If there's still no update after 5 business days, please reach out to our support team, and we'll be happy to help.