Privacy policy
Last updated: April 3, 2026
INTRODUCTION
PRINCEHARBOR operates this store and website to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase on our website.
PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information:
- Contact details: name, address, billing address, shipping address, phone number, and email address
- Financial information: credit card, debit card, and payment card information
- Account information: username, password, security questions, preferences and settings
- Transaction information: items you view, purchase, return, or exchange
- Communications: information you include in customer support inquiries
- Device information: information about your device, browser, IP address, and unique identifiers
- Usage information: how you interact with our website and services
HOW WE COLLECT YOUR INFORMATION
We collect personal information:
- Directly from you when you create an account, visit our website, or communicate with us
- Automatically through cookies and similar technologies
- From our service providers and partners
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Provide and improve our services
- Process your payments and fulfill your orders
- Send you order confirmations and shipping updates
- Provide customer support
- Send marketing and promotional communications (only if you opt-in)
- Detect and prevent fraud
- Comply with legal obligations
DATA SECURITY
Your personal information is encrypted and stored securely on our Shopify platform. We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
We do not sell or share your personal data with third parties without your explicit consent.
COOKIES AND TRACKING
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Understand how you use our site
- Provide personalized recommendations
- Track website performance and analytics
You can control cookies through your browser settings. Disabling cookies may affect your shopping experience.
THIRD-PARTY SERVICES
We use trusted services to help run our store:
- Payment Processors: Shopify Payments, PayPal, Stripe
- Shipping Carriers: USPS, UPS, FedEx
- Analytics: Google Analytics
- Email Services: For order updates and newsletters
These partners have their own privacy policies and only use your information as needed for their services.
INTERNATIONAL CUSTOMERS
If you're shopping from outside the USA, your information may be transferred to and stored in the United States. By shopping with us, you consent to this transfer. We maintain the same privacy standards regardless of location.
YOUR RIGHTS
You have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data (with some exceptions)
- Opt-out of marketing communications (click the link at the bottom of any email)
- Withdraw consent at any time
CHILDREN'S PRIVACY
PRINCEHARBOR is not intended for children under 13. We don't knowingly collect information from children. If we discover we've collected information from someone under 13, we'll delete it immediately.
CHANGES TO THIS POLICY
We may update this policy occasionally to reflect changes in our practices or legal requirements. We'll notify you of significant changes by email or by posting a notice on our website. Your continued shopping indicates acceptance of the updated policy.
CONTACT US
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at princeharbor.support@gmail.com.
We typically respond within 24-48 hours.